30May/080
VW Jetta: Topping Total Quality Survey
Strategic Vision's total quality index reflects only the first two to three months of ownership. This is similar to J.D. Power's initial quality scores. Neither survey should really impact a buying decision, outside of the fact that it takes into account the dealership experience. The VW Jetta is leading the pack at the Total Quality Survey by Strategic Vision in the medium car segment. BMW topped the list, with Hummer, Mercedes-Benz, Audi, Infiniti, Lexus, Land Rover, Cadillac, Lincoln and Volkswagen rounding out the top 10. Only VW, GM and Ford showed improvement this year, as the industry averaged dropped a few points.